top of page
Women-In-Tourism-Gold-Coast-26.jpeg

Privacy Policy

Women in Tourism Gold Coast Inc. (“we”, “our”, “us”) is committed to protecting your privacy and handling personal information in a transparent and responsible way. This Privacy Policy explains how we collect, hold, use and disclose personal information.

We aim to manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.

1. What personal information we collect

We may collect personal information such as:

  • name

  • email address

  • phone number

  • business name

  • job title

  • membership details

  • event registration details

  • dietary or accessibility requirements you choose to provide

  • payment or transaction details

  • information you provide when contacting us, subscribing to updates, registering for events, or engaging with our programs

  • website or social media interaction data where applicable

We will only collect personal information that is reasonably necessary for our functions and activities.

2. How we collect personal information

We may collect personal information directly from you when you:

  • join or engage with Women in Tourism Gold Coast Inc.

  • register for events, workshops or networking functions

  • subscribe to our newsletter or mailing list

  • contact us by email or online

  • submit promotions, offers or business updates for sharing with our network

  • interact with our website or social media pages

We may also collect limited information automatically through cookies, analytics tools, website forms and social media platforms, where relevant.

3. Why we collect, hold and use personal information

We may collect, hold, use and disclose your personal information to:

  • manage memberships and stakeholder relationships

  • administer events, registrations and communications

  • send newsletters, invitations, updates and promotional material

  • share member or business offers, promotions and opportunities where you have provided them for that purpose

  • respond to enquiries and feedback

  • improve our services, events and communications

  • meet legal, regulatory and governance obligations

If we use your information for direct marketing, we will provide a simple way for you to opt out. The Australian Privacy Principles include rules about use of personal information for direct marketing.

4. Disclosure of personal information

We may disclose personal information to:

  • committee members, staff or volunteers who need the information to perform their duties

  • event venues, service providers or suppliers involved in delivering our events or services

  • email marketing, database, website or technology providers

  • payment processors or accounting providers

  • regulators, law enforcement bodies or government agencies where required or authorised by law

We do not sell personal information to third parties.

5. Overseas disclosure

Some of our service providers, such as email, cloud storage, event or website platforms, may store or process personal information outside Australia. Where this occurs, we will take reasonable steps to ensure your personal information is handled appropriately in line with applicable privacy obligations. Cross-border disclosure is addressed by Australian Privacy Principle 8 where the Privacy Act applies.

6. Sensitive information

In some cases, we may collect limited sensitive information you choose to provide, such as dietary requirements, accessibility requirements or health-related information relevant to event attendance. We will only collect this information with your consent or where otherwise permitted by law, and only for the purpose for which it was provided. The Privacy Act places additional limits on handling sensitive information.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps may include secure digital systems, password protection, restricted access and secure third-party platforms.

If personal information is no longer needed, we will take reasonable steps to destroy it or de-identify it, subject to any legal record-keeping requirements. Australian Privacy Principle 11 deals with security and destruction or de-identification of personal information.

8. Access and correction

You may request access to the personal information we hold about you, and you may ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. Australian Privacy Principles 12 and 13 provide for access and correction rights where the Privacy Act applies.

To make a request, please contact us at:
womenintourismgc@gmail.com

9. Cookies, website analytics and social media

If we operate a website, it may use cookies or analytics tools to help us understand website traffic and improve user experience. Social media platforms may also collect information about your interactions with our content in line with their own privacy policies.

You can usually control cookies through your browser settings.

10. Complaints

If you have a complaint about how we have handled your personal information, please contact us at:

Women in Tourism Gold Coast Inc.
Email: womenintourismgc@gmail.com

Please provide details of your complaint and any relevant supporting information. We will consider your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner. The OAIC is the regulator responsible for privacy complaints under the Privacy Act.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be made available through our usual communication channels or on our website, if applicable.

bottom of page